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Do I have to pay sales tax?
What payment methods are accepted?
Do you accept paypal?
Can I pay by check/money order?
Can I Order Over The Phone?
How should I care for my items?
How do I contact TayRoc Designs?
How Do You Ship Your Orders?
How long will it take to receive my order?
What if an item is out of stock?
Is your site secure?


Do I have to pay sales tax?
Currently we charge sales tax.

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What payment methods are accepted?
We currently accept Visa, MasterCard, and American Express.

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Do you accept paypal?
Yes.

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Can I pay by check/money order?
Yes.

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Can I Order Over The Phone?
Unfortunately we cannot take phone orders at this time. Our telephone staff is dedicated to customer service only.

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How should I care for my items?
Due to the nature of the materials and washes we use, it is recommended to air dry items and wash each garment inside out on a gentle wash cycle. Some items are extremely delicate and should be dry cleaned only.

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How do I contact TayRoc Designs?
Email: [email protected] Phone: 856-273-0723

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How Do You Ship Your Orders?
Orders within the United States are shipped by the US Postal Service or United Parcel Service. Your order will usually ship within 3-7 business days from receipt by us.

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How long will it take to receive my order?
We will make every effort to ship your order within 3-7 business days of receipt. During the holidays, our order processing time may increase due to US Postal Service backups.

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What if an item is out of stock?
Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail and we will ship the portion of your order that is in stock. The items that are not in stock will be cancelled from your order and you will not be charged for those items. Please check back as these items may come back in stock at a later time.

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Is your site secure?
We strive to make your shopping experience as secure as possible. We use secure socket layer [SSL] protocol, the industry standard for ensuring the security of your electronic commerce transactions. SSL uses 128-bit encryption for all personal information in transit over the Internet, including your credit card number, name and address. This technology is designed to protect your information.

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Last Updated: 15 Mar 2010 11:26:23 PDT home  |  about  |  terms  |  contact
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